Page 55 - Carlson School GBCC Career Guide

Master in Human Resources and Industrial Relations
RESUMES
JANE YANG
555 24th Ave. NE, Minneapolis, MN 55555 • 651-555-2358 • yang@umn.edu
EDUCATION
UNIVERSITY OF MINNESOTA, Minneapolis, MN
Carlson School of Management
Candidate for Master of Arts in Human Resources and Industrial Relations GPA: 3.93/4.00
CREIGHTON UNIVERSITY, Omaha, NE Bachelor of Arts in Psychology
Dean’s List, GPA: 3.69/4.00
EXPERIENCE
EXPRESS SCRIPTS, Minneapolis, Minnesota
• Interviewed candidates to fill 150+ temporary replacement worker positions due to UAW strike
• Implemented and evaluated global mentoring program for high performing operations managers
• Conducted job evaluations by analyzing positions and selecting correct job codes in order to align pay
• Increased employee influence by facilitating focus group to increase climate survey and quality audit scores • Prepared leadership team for Annual Quality Improvement Program audit by researching and presenting
findings of quality culture best practices of leading manufacturing sites
GRADUATE VOLUNTEER CONSULTANTS, Minneapolis, MN
Consultant Team Lead December 2018 – March 2019 • Lead team of four consultants to create a human capital strategy for the Small Dog Rescue of MN
• Assessed staffing needs, recommended appropriate changes and developed a volunteer recruitment strategy
AMERICAN RED CROSS, Twin Cities Chapter, Minneapolis, MN
Human Resources Generalist Intern September 2018 – May 2019
• Conducted training needs assessment by collecting data from six department directors and 22 organization
members to identify top three training needs and assess training environment
• Identified and implemented new approaches to recruiting by advertising through social media, resulting in 34%
increase in applications
• Collaborated with organization members to revise the EEO/AA policies to ensure legal compliance
• Filled 300 positions by completing phone screens, conducting team-based interviews and extending job offers
• Developed training and on-boarding evaluation surveys to solicit feedback and improve processes
• Recruited at three job fairs, reviewed applications and assessed fit to select quality applicants
KRAFT FOODS, Chicago, IL
Performance Management Intern June 2018 – August 2018
• Managed nationwide “survey results communication project” with 18 workshops for 130 employees, resulting
in a proposal of five key strategies to improve focal points for the organization.
• Optimized the usage of the Training Module in SAP in conjunction with updating 80% of the training catalog,
providing accurate statistics and KPI’s to managers.
• Efficiently administered the planning and delivery of training for the organization, achieving a savings of 10%
of the planned annual budget of $490K.
• Led Performance Appraisal & Evaluation process, resulting in 100% employee submission, new hire training,
data consolidation and delivery to the Generalist Team and to Senior Management.
RAINBOW, INC., Omaha, NE
Employment Specialist Aide/AmeriCorps Member September 2016 – August 2017 • Served as individual counselor for five to eight program participants with severe and persistent mental illness
• Coached participants to develop communication, organization, problem solving and job seeking skills through
individual meetings, worksite visits and job club
• Created opportunities for participants to build skills in retail positions at Arc’s Value Village
ACTIVITIES & LEADERSHIP
Community Service Chair for Graduate Society of HR Leaders, Carlson School 2019 – 2020 Secretary of Psi Chi, national honor society in psychology, Creighton University Chapter 2012 – 2013
May 2020 May 2016
May 2019 – August 2019 • Served as a human resources business partner for 60-person pharmaceutical manufacturing facility
Human Resources Business Partner Intern
53 Carlson School of Management