Page 59 - Carlson School GBCC Career Guide

Executive Resume (continued)
RESUMES
NOELLE ZELLER
5555 55th Ave NE • Spring Lake Park, MN 55555 • your name@gmail.com Home: 555-555-0288 • Work: 555-555-7629
Work Director II
Asset and Commercial Mortgage Backed Securities
Corporate Trust Services, Minneapolis MN September 2010 – January 2012
• Delegated varying volumes of work and perform quality control on large collateral funding deals
and file transfers for the Commercial Mortgage-Backed Securities and Asset-Backed Securities
business lines
• Developed and piloted process to utilize team members between multiple business lines resulting
in consistencies between departments and better utilization of staff between groups, decreasing
costs and FTE overhead
• Updated training guides, audit lists, and created efficiencies resulting in a decrease in FTE needs
• Supported staff through feedback, training, and auditing completed work, leading to a success rate
of 99%
• Ran reports from system of record to analyze work production, perform research, and to solve
complex issues through to completion
Personal Banker II
Wells Fargo Bank N.A., St. Paul MN August 2009 – September 2010 • Sold and managed consumer accounts and products
• Top rated banker in a high traffic store
• Effectively solved difficult customer situations while mitigating risk and maintaining
bank reputation
• Consistently received top scores on customer service surveys
• Recognized with “On the Watch” reward for catching potential fraud situations
NORTH DAKOTA GUARANTEE & TITLE October 2008 – July 2009
Title Search Coordinator
Bismarck, ND
• Initiated the operations process of title work by coordinating with lenders, realtors, attorneys, and underwriters
• Organized files internally for location drawings, deeds, and tax information
• Helped contribute to the organization and coordination of large commercial projects
• Consolidated a 3-person job into one for a more efficient office
EDUCATION
UNIVERSITY OF MINNESOTA – Carlson School of Management
Master of Business Administration, Executive MBA
• Graduation in May of 2018
CONCORDIA COLLEGE
Bachelor of the Arts in Psychology and German as a foreign language
Minneapolis, MN Present
Moorhead, MN May 2008
• International study abroad at Fredrick Shiller University Jena, Germany from Sept 2006-July 2007
LEADERSHIP AND VOLUNTEER ACTIVITIES
Co-Chair, Wells Fargo Diversity and Inclusion Team 2010 – Present
Junior Achievement
2015 – Present
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